My Holiday Concierge

For the traveller

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Our services are available in English & French.

German and Spanish are also available, on demand, subject to availability.

Thats it, you have decided to travel to Far North Queensland for a well-deserved holiday! Or maybe you are organising  a special celebration here (we think it is a wonderful idea!).

We offer the following services :

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• Prepare apartment / villa for your arrival as to your requirements (provided we can gain access to the property)

• Airport Meet and Greet (with or without transport)

• Accommodation Meet & Greet: we will show you around the property, and give you some information about the area (closest convenience store, restaurants, tours & activities)

• Itinerary planning: we can take you to places known only to the locals, or sometimes even unknown to them!

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• Entertainment, tour, transfers and restaurants bookings

• Equipment Hire

• Groceries & supplies delivered prior to your arrival (provided we have access to the property)

• Platters & hampers

• Babysitter - many languages available

• Personal tour guide (with or without transport) – many languages available

• Private chef

• Private concierge for the duration of your stay

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Planning a special celebration during your holiday? we work with you so everything is ready on arrival.

How it works
Step 1: Fill in our information questionnaire and press submit

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 If necessary, we will ask you more questions.

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Step 2. We then create an itinerary estimate individually for you.
We are happy to provide you with two (2) estimate at no cost.

You are under no obligation to purchase during this consultation phase.

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Step 3. Should you decide to proceed but wish to modify the itinerary, or parts of the itinerary, we will charge
$450 as a consultation fee.

This will cover changes to estimation throughout the process, additional research and itinerary development.
Should you decide to book with us, this amount will be deducted from the final cost.
Should you decide not to proceed, this will cover our costs and is not refunded.

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Step 4. Once you are happy with your itinerary and have decided to confirm your booking with us,

a deposit of $250 per person is required to confirm your booking (this is on top of $450 consultation fee).

​General information

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Accommodation only 

There are many online accommodation booking sites and we do not do accommodation only bookings.
 

Terms & Conditions

Please take the time to read and fully understand our terms and conditions
before you place a reservation and/or confirming a booking.

We need 48 hours notice minimum to ensure we can provide you with the required service.

Our services are provided 7 days a week, generally between the hours of 8am and 8pm

Gift Vouchers 

are available for purchase and are valid for one year